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Knowledge Center
Kauri Vendor Guide – Add Professional Services
Add Professional Services
Create professional service listings with pricing, booking, availability, policies and media.
📊 Why Complete Service Information Matters
- ✔ Builds trust
- ✔ Improves search visibility
- ✔ Reduces enquiries
- ✔ Simplifies booking
- ✔ Faster approval
📋 Step 1: General Information
Service Name *
Home Deep Cleaning Service
Use a clear service name describing exactly what customers receive. You can list services in your local language when selling domestically, but this may restrict your ability to reach international customers.
SKU
SRV-HDC-001
Internal identifier for your business.
Barcode
Optional for services.
Short Description *
Professional deep cleaning for homes and apartments.
Description *
Home Deep Cleaning
• Kitchen, bathroom and floor cleaning
• 4-hour average duration
• Available Monday–Saturday
• Coverage: Dar es Salaam
• Trained professionals
• Cleaning supplies included
• Kitchen, bathroom and floor cleaning
• 4-hour average duration
• Available Monday–Saturday
• Coverage: Dar es Salaam
• Trained professionals
• Cleaning supplies included
Include: scope of work, exclusions, duration, operating hours, location, qualifications, customer preparation, cancellation policy and delivery method.
🏢 Step 2: Business Configuration
| Featured: | Highlight your service. |
| PayLater Eligible: | Allow eligible customers to pay in instalments. |
| Affiliation Eligible: | Enables affiliates to promote your service. |
🏷 Step 3: Categories & Media
Category *
Professional Services → Home Services → Cleaning
Tags
Cleaning, Home, Office, Deep Cleaning
If your category is unavailable, email support@kollektaafrica.com
Featured Image
Upload your best representative service image.
Catalogue Images
Before & after, team, equipment, workspace, completed jobs.
⚙ Step 4: Service Configuration
| Service Contains Variants: | Example: Basic, Standard and Premium packages. |
| Delivery Mode: | Remote (online consultation) or On-site (cleaning, plumbing). |
| Booking Duration: | Continuous or Slot-based. |
| Service Resources: | Assign staff, rooms, equipment or vehicles. |
📄 Step 5: Cancellation Policy
| Allow Cancellation: | Enable customer cancellations. |
| Enable Rescheduling: | Permit appointment changes. |
| Refund Policy: | Full, Partial or No Refund. |
| Policy Note: | Example: Full refund if cancelled at least 24 hours before appointment. |
📅 Step 6: Availability Configuration
| Requires Booking: | Enable for appointments. |
| Business Hours: | Mon–Fri, 08:00–17:00 |
| Available Days: | Monday–Saturday |
| Unavailable Dates: | Public holidays, leave, maintenance. |
💰 Step 7: Pricing & Discounts
| Prices: | Basic USD25, Standard USD40, Premium USD70 |
| Discount Type: | Promotion, Coupon, Seasonal. |
| Enable Subscriptions: | For recurring monthly or weekly services. |
✅ Final Checklist Before Submitting
- - Service information is complete
- - Images are professional
- - Category and tags are correct
- - Booking settings configured
- - Availability updated
- - Cancellation policy reviewed
- - Pricing verified
- - Submit your service (Your listing will become available to public)